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Location: Raleigh, NC | Schedule: Full-time, on-site | Compensation: $90,000 - $120,000

Overview

A global leader in power electronics, automation, and energy-efficient technologies is seeking a Field Application Engineer to support its servo systems and motion-control product lines. In this customer-facing engineering role, you'll partner with sales, product management, engineering, and global manufacturing teams to deliver advanced motion-control solutions across a range of industries.

What you'll do

• Provide technical application support for servo systems and related products
• Partner with sales teams to support key accounts and customer opportunities
• Engage with OEM/ODM customers early in the design cycle to identify application requirements
• Understand customer needs and translate requirements into practical solutions
• Recommend appropriate servo, motion-control, and power-electronics solutions
• Maintain strong technical expertise across assigned product lines and customized applications
• Troubleshoot customer application and product issues and coordinate resolution with internal engineering teams
• Support pre-sales and post-sales technical training and services
• Develop and maintain product documentation, application information, and technical materials
• Coordinate with product management, engineering, sales, and factory teams to ensure accurate project information and timely deliverables
• Work closely with headquarters and manufacturing teams in Asia to track project development and implementation
• Perform product testing, installation support, and application validation as required
• Research market and application trends to identify emerging customer needs and potential product opportunities
• Recommend new application-engineering solutions based on market and customer requirements
• Identify project risks, communicate issues to stakeholders, and drive resolution
• Support continuous improvement of technical support processes and operational activities
• Assist with global service, RMA, and factory initiatives
• Manage multiple customer projects and technical activities simultaneously
• Requires 20% travel, including occasional overnight and international travel, to customer and company locations

Required qualifications

• Bachelor's degree in Electrical Engineering or a related engineering discipline
• 0-3+ years of professional experience working with servo systems
• Required experience with power electronics
• Strong understanding of servo systems, motion control, and industrial applications, with closed loop feedback
• Ability to understand customer technical requirements and develop appropriate solutions
• Strong troubleshooting and application-engineering skills
• Ability to communicate effectively with customers, sales teams, engineers, and product managers
• Strong organizational skills with the ability to manage multiple projects and priorities
• Self-motivated and capable of working independently while collaborating with cross-functional teams
• Strong technical aptitude and willingness to continuously expand product and application knowledge
• Willingness and ability to accommodate 20% travel, including overnight and international travel
• U.S. Citizen, Green Card, or TN Visa status required

Preferred qualifications

• Field Application Engineering experience supporting servo or motion-control products
• Experience working directly with OEM/ODM customers and machine builders
• Experience with industrial automation, motion control, drives, motors, or related technologies
• Experience supporting customized servo applications
• Knowledge of industrial communication networks and motion-control protocols
• Experience providing technical training to customers, distributors, or internal teams
• Experience working with global engineering or manufacturing teams
• Familiarity with product testing, commissioning, installation, and application validation
• Experience identifying market trends and translating customer requirements into product recommendations
• Strong presentation skills and proficiency with Microsoft Office
• Experience with RMA, service, or factory-support processes
• Mandarin Chinese bilingual skills are a plus

Compensation and benefits

• Salary Range: $90,000 - $120,000

Why this role

This is an opportunity to work with advanced servo systems and power electronics in a customer-facing engineering role, partnering directly with OEM/ODM customers and global engineering and manufacturing teams to shape customized applications.