Search Jobs

Location: Philadelphia, PA | Schedule: Full-time, field-based with regional day travel and occasional overnight stays | Compensation: $35–$45 per hour plus overtime

Overview

An established industrial equipment service provider is seeking an experienced CNC Field Service Technician to install, maintain, troubleshoot, and repair CNC metal-cutting machines for customers throughout Eastern Pennsylvania, Southern New Jersey, Maryland, and Delaware. This role is essential to minimizing customer downtime and ensuring reliable machine performance across the region.

What you'll do

• Install, commission, align, calibrate, and test CNC metal-cutting machines at customer facilities
• Diagnose and repair mechanical, electrical, PLC, and CNC control-related issues
• Service multi-axis CNC machines, lathes, vertical machining centers, horizontal machining centers, and grinding machines
• Troubleshoot CNC controls and equipment, including FANUC, Mazak, Okamoto, or similar platforms
• Perform preventive maintenance and emergency repairs to minimize customer downtime
• Provide on-site training to CNC machine operators and maintenance personnel
• Complete service reports, parts usage records, and job documentation
• Communicate with service coordinators, OEM contacts, and customers throughout each service call
• Maintain company-provided tools, parts inventory, and service equipment
• Build strong customer relationships through responsive and professional service
• Travel throughout the regional territory, including occasional overnight stays

Required qualifications

• At least five years of hands-on experience servicing CNC metal-cutting machines
• Ability to read electrical schematics and troubleshoot PLCs, motors, drives, CNC controls, and mechanical systems
• Associate degree in electrical engineering, mechatronics, or a related technical field, or equivalent hands-on experience
• Strong mechanical and electrical troubleshooting abilities
• Ability to work independently and manage a regional service territory
• Valid driver’s license and clean driving record
• Willingness to travel extensively throughout Eastern Pennsylvania, Southern New Jersey, Maryland, and Delaware
• Comfortable using Microsoft Office and digital service documentation tools

Preferred qualifications

• Experience with FANUC, Mazak, Okamoto, or comparable CNC machines and controls preferred
• Experience with robotics, pallet changers, or other CNC automation systems preferred

Compensation and benefits

• $35–$45 per hour plus overtime
• Medical, disability, and life insurance
• 401(k) with profit sharing
• Paid time off and holidays
• Ongoing OEM and in-house training
• Company-provided tools, phone, and laptop

Why this role

This position offers the chance to work independently across a defined regional territory while receiving ongoing OEM and in-house training, company-provided tools, and a comprehensive benefits package including 401(k) with profit sharing.