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Location: Burlington, VT | Schedule: Full-time, field-based | Compensation: N/A

Overview

A well-established manufacturer of precision machine tools is looking to add a Swiss CNC Field Service Technician to support customers throughout the Burlington, VT area and the greater New England region. In this role, you'll be the hands-on expert customers rely on to keep their precision machining equipment running smoothly, combining mechanical know-how with strong customer communication skills.

What you'll do

• Travel throughout New England to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment
• Perform preventive maintenance and spot opportunities to improve machine performance
• Diagnose and fix issues involving mechanical, electrical, pneumatic, and hydraulic systems
• Reference technical manuals and coordinate with internal teams and vendors to resolve complex problems
• Keep customers informed on equipment status, completed repairs, and recommended next steps
• Complete service and installation reports accurately and on time
• Deliver on customer commitments with professionalism and technical precision
• Develop and maintain strong working relationships with vendors, suppliers, and customers
• Participate in ongoing training and technical seminars to stay current on new technologies and product updates
• Build and sustain deep technical expertise across all equipment lines supported by the company
• Take on other duties as assigned

Required qualifications

• High School Diploma or GED from a technical school
• 2+ years of hands-on experience repairing CNC machinery
• Proficiency with precision measuring tools, including dial indicators and micrometers
• Hands-on experience with rotating machinery, spindles, and precision bearings
• Solid understanding of CNC controls along with basic electrical, pneumatic, and hydraulic schematics
• Advanced troubleshooting ability paired with strong attention to detail and technical accuracy
• Ability to read and interpret technical drawings and schematics
• Proficiency in Microsoft Office and other relevant business software
• Valid driver's license required, with willingness to be a road warrior and travel up to 100% throughout the assigned territory
• Ability to stay composed and professional under pressure with both customers and colleagues

Why this role

This is an opportunity to put deep CNC technical expertise to work in the field, serving customers across the New England territory while building lasting professional relationships and staying on the leading edge of machine tool technology.