Search Jobs

Location: Dover, NH | Schedule: Full-time, field-based with extensive regional travel

Overview

A respected builder of CNC machine tools is looking for a Swiss CNC Field Service Technician to cover the New England territory out of the Dover, NH area. In this role, you'll be the technical lifeline for customers, keeping complex CNC equipment running smoothly and minimizing costly downtime through expert diagnostics and repair.

What you'll do

• Travel throughout New England to install, troubleshoot, repair, and maintain CNC machine tools, controls, and associated equipment
• Conduct preventive maintenance visits and spot opportunities to boost machine performance
• Diagnose and fix issues spanning mechanical, electrical, pneumatic, and hydraulic systems
• Lean on manuals, technical documentation, and internal or vendor resources to work through complex troubleshooting challenges
• Keep customers informed with clear updates on equipment condition, repairs completed, and recommended next steps
• Complete service and installation reports thoroughly and submit them on time
• Deliver on customer commitments with professionalism and technical excellence
• Cultivate strong working relationships with vendors, suppliers, and customers
• Participate in ongoing training and technical seminars to stay current on new technologies and product updates
• Build and maintain in-depth technical knowledge across all equipment lines the company represents
• Take on additional duties as needed

Required qualifications

• High School Diploma or GED from a technical school
• 2+ years of hands-on experience repairing CNC machinery
• Proficiency with precision measuring tools such as dial indicators and micrometers
• Experience working with rotating machinery, spindles, and precision bearings
• Solid understanding of CNC controls along with basic electrical, pneumatic, and hydraulic schematics
• Advanced troubleshooting ability with strong attention to detail and technical accuracy
• Capability to read and interpret technical drawings and schematics
• Proficiency in Microsoft Office and other relevant business software
• Valid driver's license, with willingness to be a road warrior and travel up to 100% throughout the assigned territory
• Ability to stay composed and professional under pressure with both customers and colleagues

Why this role

This position puts you at the center of keeping critical CNC machine tools running at peak performance for customers across New England, with hands-on variety and continuous technical growth through ongoing training.