Search Jobs

Location: Menomonie, WI | Schedule: Full-time, field-based with regional travel

Overview

A well-established distributor of CNC machine tools is seeking a Field Service Technician to support its customer base from the Menomonie, WI area. In this role you'll be the hands-on expert who keeps precision metal-cutting equipment running at its best, traveling to customer sites across the region to install, diagnose, and repair complex machinery.

What you'll do

• Travel to customer locations throughout MN, WI, SD, ND and the surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment
• Diagnose and resolve issues across mechanical, electrical, pneumatic, and hydraulic systems
• Carry out preventive maintenance visits and flag opportunities to improve equipment performance
• Reference manuals, technical documentation, and internal/vendor resources to work through complex troubleshooting scenarios
• Keep customers informed with clear updates on equipment status, repairs performed, and recommendations
• Complete and submit accurate service and installation reports
• Deliver on customer commitments with a high level of professionalism and technical skill
• Cultivate strong working relationships with vendors, suppliers, and customers
• Participate in ongoing training and technical seminars to stay current on new technologies and product updates
• Build and maintain deep technical knowledge across all equipment lines supported by the company
• Take on other duties as assigned

Required qualifications

• 3+ years of hands-on experience repairing or maintaining CNC machinery
• Experience working with rotating machinery, spindles, and precision bearings
• Solid understanding of CNC controls along with basic electrical, pneumatic, and hydraulic schematics
• Advanced troubleshooting ability with strong attention to detail and technical accuracy
• Skilled at reading and interpreting technical drawings and schematics
• Proficiency in Microsoft Office and other relevant business software
• Valid driver’s license required, with the ability to travel up to 25% throughout the assigned territory as a true road warrior
• Comfortable staying professional and composed under pressure with both customers and colleagues

Why this role

This is a chance to play a critical role keeping customers' CNC equipment running at peak performance while building deep technical expertise across an entire equipment line.