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Location: Philadelphia, PA (regional travel throughout Eastern Pennsylvania, Southern New Jersey, Maryland, and Delaware) | Schedule: Full-time, field-based with primarily day travel and occasional overnight stays | Compensation: $35–$45 per hour plus overtime

Overview

An established industrial equipment service provider is seeking an experienced CNC Field Service Technician to install, maintain, troubleshoot, and repair CNC metal-cutting machines for customers across the region. This role is essential to minimizing customer downtime and ensuring reliable machine performance in the field.

What you'll do

• Install, commission, align, calibrate, and test CNC metal-cutting machines at customer facilities
• Diagnose and repair mechanical, electrical, PLC, and CNC control-related issues
• Service multi-axis CNC machines, lathes, vertical machining centers, horizontal machining centers, and grinding machines
• Troubleshoot CNC controls and equipment, including FANUC, Mazak, Okamoto, or similar platforms
• Perform preventive maintenance and emergency repairs to minimize customer downtime
• Provide on-site training to CNC machine operators and maintenance personnel
• Complete service reports, parts usage records, and job documentation
• Communicate with service coordinators, OEM contacts, and customers throughout each service call
• Maintain company-provided tools, parts inventory, and service equipment
• Build strong customer relationships through responsive and professional service
• Travel throughout the regional territory, including occasional overnight stays

Required qualifications

• At least five years of hands-on experience servicing CNC metal-cutting machines
• Ability to read electrical schematics and troubleshoot PLCs, motors, drives, CNC controls, and mechanical systems
• Associate degree in electrical engineering, mechatronics, or a related technical field, or equivalent hands-on experience
• Strong mechanical and electrical troubleshooting abilities
• Ability to work independently and manage a regional service territory
• Valid driver's license and clean driving record
• Willingness to travel extensively throughout Eastern Pennsylvania, Southern New Jersey, Maryland, and Delaware
• Comfortable using Microsoft Office and digital service documentation tools

Preferred qualifications

• Experience with FANUC, Mazak, Okamoto, or comparable CNC machines and controls preferred
• Experience with robotics, pallet changers, or other CNC automation systems preferred

Compensation and benefits

• $35–$45 per hour plus overtime
• Medical, disability, and life insurance
• 401(k) with profit sharing
• Paid time off and holidays
• Ongoing OEM and in-house training
• Company-provided tools, phone, and laptop

Why this role

This position offers the chance to work independently across a defined regional territory while receiving ongoing OEM and in-house training, company-provided tools and equipment, and a comprehensive benefits package.