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Capital Equipment Order-to-Cash Manager
Manufacturing
Windsor, CT
Location: Windsor, CT | Schedule: Full-time, on-site
Overview
A growing organization in the Windsor, CT area is looking for a Capital Equipment Order-to-Cash Manager to run the team that shepherds capital equipment deals from the moment an order is placed through procurement, invoicing, and revenue recognition. This is a blend of people leadership, accounting know-how, ERP ownership, and customer-facing problem solving, and the person in this seat will be the glue connecting Sales, Accounting, Vendors, and IT.
What you'll do
- Lead, coach, and develop the Capital Order-to-Revenue team
- Keep a customer-first mindset embedded across the full capital equipment order lifecycle
- Own capital equipment transactions end-to-end, from customer order through procurement, invoicing, and revenue recognition
- Track order volume, transaction complexity, deadlines, and team bandwidth
- Balance workloads and set priorities so customer and business commitments are met
- Build and monitor KPIs around accuracy, timeliness, productivity, and customer experience
- Partner with Sales, Accounting, Vendors, IT, and other departments to resolve transactional and operational issues
- Oversee procurement work, including vendor coordination, purchase-order approval, and contractual compliance
- Apply accounting principles covering Accounts Receivable, Accounts Payable, the General Ledger, invoicing, costs, and payment terms
- Confirm customer and vendor transactions align with contracts, financial controls, and company procedures
- Spot and manage financial and operational risks tied to deadlines, costs, payment terms, invoicing, and contract compliance
- Act as the functional owner of Microsoft Dynamics 365 Finance & Operations across the order-to-revenue process
- Serve as the go-to subject-matter expert on Microsoft Dynamics 365 Finance & Operations for capital equipment orders and transactions
- Team up with Accounting and IT to troubleshoot system issues and support enhancements, testing, training, and adoption
- Build, document, and continually refine operational processes, financial controls, procedures, and system workflows
- Own escalated issues and drive timely resolutions that limit customer and financial impact
- Ensure adherence to company policies, procedures, contractual obligations, and ethical standards
Required qualifications
- Bachelor's degree in Business Administration, Accounting, Finance, or a related field, or equivalent professional experience
- 5+ years of management experience in order-to-cash, order-to-revenue, order fulfillment, accounting operations, sales operations, or a related function
- Proven track record leading, developing, and balancing workload for an operational team
- Solid understanding of ERP-driven financial and transactional workflows
- Working knowledge of sales orders, purchase orders, invoicing, costs, payment terms, Accounts Receivable, Accounts Payable, and the General Ledger
- Experience running order-to-cash or order-to-revenue activities within an ERP platform
- Advanced Microsoft Excel proficiency
- Experience interpreting customer, vendor, and contractual terms and understanding their financial and operational impact
- Strong analytical, mathematical, and problem-solving abilities
- Ability to juggle competing priorities and make sound decisions in a fast-paced environment
- Excellent interpersonal, organizational, communication, and conflict-resolution skills
- Ability to build effective relationships across Sales, Accounting, IT, leadership, vendors, and customers
Preferred qualifications
- Microsoft Dynamics 365 Finance & Operations experience strongly preferred
Why this role
This position offers the chance to combine accounting expertise, ERP ownership, and team leadership while shaping how capital equipment orders flow from sale to revenue recognition.
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