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Location: Farmington Hills, Michigan (Hybrid Remote + Travel) | Schedule: Full-Time, Direct-Hire | Compensation: $105,000 – $110,000 Base Salary (Negotiable Based on Experience)

Overview

A global manufacturer of high-performance engineering plastics, polymers and advanced material solutions serving Automotive, Aerospace, Defense, Electronics, Medical, Industrial and Consumer markets is growing its Americas team and seeking a Technical Service Engineer (Application Engineering). This customer-facing role bridges customers, sales teams and global Technical/R&D functions across North America, South America and Asia, combining polymer and materials knowledge with application engineering and problem-solving, including an average of approximately three customer meetings per week.

What you'll do

• Work directly with customers throughout the product development lifecycle, from initial application requirements and material selection through qualification, validation, troubleshooting and product launch
• Develop practical technical solutions covering engineering thermoplastics, material selection, injection molding, processing conditions, part design and component performance
• Support customer molding trials, product evaluations and qualification activities, providing technical recommendations based on application and performance requirements
• Troubleshoot material, molding and application issues, conducting root-cause analysis and translating technical findings into clear, practical customer recommendations
• Evaluate relationships between material properties, processing conditions, dimensional stability, durability and final component performance
• Utilize analytical and material-characterization techniques including DSC, FTIR, SEM, microscopy, MFR, mechanical/impact testing and dimensional analysis, where appropriate
• Prepare technical reports, processing recommendations, application-development documentation and customer presentations
• Support the development and commercialization of new materials and applications across automotive, electrical/electronics, consumer, industrial and related markets
• Build strong relationships with customer engineering, materials, manufacturing and product-development teams, providing responsive and value-added technical consultation
• Partner closely with internal Sales, Technical Service, R&D, Commercial and Product teams to support customer projects, technical presentations and new-business opportunities
• Provide technical support and application training to customers, distributors and channel partners throughout the Americas
• Collaborate with global Technical Service and R&D teams, particularly in Asia, to communicate customer requirements and coordinate application-development and technical investigation activities
• Work effectively within an international, multicultural environment, with flexibility for occasional early-morning or evening meetings and domestic/international travel as required

Required qualifications

• Bachelor's degree in Polymer Engineering, Materials Science/Engineering, Chemical Engineering, Mechanical Engineering, or a related technical discipline preferred
• Minimum 5 years of relevant experience, ideally 5–8 years, within application engineering, technical service, polymer engineering, injection molding, product development or a related technical field
• Strong understanding of engineering thermoplastics and injection molding fundamentals, including material behavior, processing conditions, tooling concepts and their impact on final component performance
• Ability to understand customer technical challenges and translate them into practical material, processing and application solutions
• Strong analytical and problem-solving skills, including experience with technical investigations, troubleshooting and root-cause analysis
• Strong customer-facing, communication and presentation skills, with the ability to explain technical concepts to engineering, commercial and other stakeholders
• Ability to manage multiple customer projects and technical activities while working effectively across internal and external teams
• Proficiency with Microsoft Office and standard business software
• Ability and willingness to travel domestically and internationally, including occasional travel to South America
• Flexibility to participate in occasional early-morning or evening meetings with global teams

Preferred qualifications

• Customer-facing application engineering or technical service experience within engineering plastics, polymers, specialty chemicals or advanced materials
• Experience supporting material selection, injection molding, product qualification and application development programs
• Familiarity with material characterization techniques such as DSC, FTIR, SEM, microscopy, MFR, mechanical testing and dimensional metrology
• Automotive OEM/Tier supplier or other technically demanding manufacturing experience would be advantageous
• Spanish-language capability is a plus

Compensation and benefits

• $105,000 – $110,000 Base Salary (Negotiable Based on Experience)
• Performance-based Bonus 12.5% OTE
• Physical Company Car
• Comprehensive Medical, Dental & Vision Insurance
• 401(k) Match
• Generous PTO
• Good Career Development Opportunities

Why this role

This position offers the chance to combine polymer and materials expertise with customer-facing application engineering across global markets, supported by competitive base salary, bonus potential and a comprehensive benefits package.