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Location: Minneapolis, MN | Schedule: Full-time, field-based

Overview

An established distributor of CNC machine tools is looking for a Field Service Technician to support customers across the Minneapolis metro area and surrounding region. In this role, you'll be the technical expert on-site, keeping precision CNC equipment running smoothly and helping customers get the most out of their machinery investments.

What you'll do

• Travel to customer locations throughout MN, WI, SD, ND and the broader regional territory to install, troubleshoot, repair, and service CNC machine tools, controls, and associated equipment
• Conduct preventive maintenance visits and flag opportunities to improve machine performance
• Troubleshoot and fix issues spanning mechanical, electrical, pneumatic, and hydraulic systems
• Lean on technical manuals, documentation, and vendor or internal support resources to resolve complex equipment problems
• Keep customers informed with clear updates on machine condition, repairs performed, and next-step recommendations
• Complete service and installation documentation accurately and submit it in a timely manner
• Deliver on customer commitments with professionalism and strong technical execution
• Cultivate solid working relationships with customers, vendors, and suppliers
• Keep skills sharp by participating in training sessions and technical seminars as new products and technologies emerge
• Build and maintain thorough technical knowledge across the full range of equipment lines supported by the company
• Take on additional responsibilities as needed

Required qualifications

• 3+ years of hands-on experience maintaining or repairing CNC machinery
• Background working with rotating machinery, spindles, and precision bearings
• Solid grasp of CNC controls along with the ability to read basic electrical, pneumatic, and hydraulic schematics
• Sharp troubleshooting instincts paired with close attention to detail and technical precision
• Comfort reading and interpreting technical drawings and schematics
• Working proficiency in Microsoft Office and similar business software
• Valid driver's license, along with willingness to travel up to 25% across the assigned territory as a true road warrior
• Professional composure when working under pressure with customers and teammates

Why this role

This position offers the chance to work hands-on with advanced CNC equipment while traveling across a defined regional territory, building deep technical expertise and strong customer relationships along the way.