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Location: Hudson, WI | Schedule: Full-time, field-based

Overview

A distributor of CNC machine tools serving the Hudson, WI area and broader upper-Midwest region is looking for a CNC Field Service Technician. In this role, you'll be the hands-on expert customers rely on to keep their CNC equipment running at peak performance, combining mechanical, electrical, and controls expertise with strong customer-facing communication.

What you'll do

• Travel to customer sites throughout MN, WI, SD, ND and the surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment
• Diagnose and resolve issues across mechanical, electrical, pneumatic, and hydraulic systems
• Carry out preventive maintenance and flag opportunities to improve equipment performance
• Leverage manuals, technical documentation, and internal or vendor resources to work through complex troubleshooting
• Keep customers informed with clear updates on equipment condition, repairs performed, and recommendations
• Complete and submit accurate service and installation reports
• Deliver on customer commitments with professionalism and technical excellence
• Cultivate strong working relationships with vendors, suppliers, and customers
• Participate in ongoing training and technical seminars to stay current on new technologies and product updates
• Build and maintain deep technical knowledge across all equipment lines supported by the company
• Take on additional duties as needed

Required qualifications

• 3+ years of hands-on experience repairing or maintaining CNC machinery
• Experience with rotating machinery, spindles, and precision bearings
• Solid understanding of CNC controls along with basic electrical, pneumatic, and hydraulic schematics
• Advanced troubleshooting ability with strong attention to detail and technical accuracy
• Capability to read and interpret technical drawings and schematics
• Proficiency in Microsoft Office and other relevant business software
• Valid driver's license required, along with willingness to travel as a road warrior up to 25% throughout the assigned territory
• Ability to stay composed and professional under pressure with both customers and colleagues

Why this role

This position offers the chance to apply deep technical expertise across mechanical, electrical, pneumatic, and hydraulic systems while building lasting relationships with customers and vendors throughout the MN, WI, SD, ND region.