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Location: Minneapolis, MN | Schedule: Full-time, field-based with extensive travel

Overview

An established CNC machine tool builder is seeking a Swiss CNC Field Service Technician to support customers throughout Minnesota and the surrounding region. In this role, you will be the technical expert on-site, keeping CNC machine tools running at peak performance and ensuring customers receive expert repair, maintenance, and installation support.

What you'll do

• Travel to customer sites throughout MN and the surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment
• Perform preventive maintenance and identify opportunities for performance improvement
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components
• Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems
• Clearly communicate equipment status, repairs, and recommendations to customers
• Accurately complete and submit service and installation reports
• Ensure customer commitments are met with a high standard of professionalism and technical excellence
• Build and maintain positive relationships with vendors, suppliers, and customers
• Stay informed on new technologies and product updates through ongoing training and technical seminars
• Maintain deep technical knowledge of all equipment lines represented by the company
• Perform other duties as assigned

Required qualifications

• High School Diploma or GED from a technical school required
• 2+ years of hands-on experience repairing CNC machinery
• Proficient with precision measuring tools such as dial indicators and micrometers
• Experience with rotating machinery, spindles, and precision bearings
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics
• Advanced troubleshooting skills with high attention to detail and technical accuracy
• Ability to read and interpret technical drawings and schematics
• Proficiency in Microsoft Office and other relevant business software
• Valid driver's license required and ability to be a road warrior with travel up to 100% throughout the assigned territory
• Comfortable interacting professionally under pressure with customers and colleagues

Why this role

This is an opportunity to play a critical role supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.