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Key Account Manager – Diagnostics
All, Software/SaaS
Seattle, WA
Location: Seattle, WA | Schedule: Full-time, field-based with significant travel
Overview
Our client is a biotechnology company commercializing a groundbreaking urine-based liquid biopsy test for prostate cancer, developed from a genomic discovery originating at a top accredited university. The company is seeking a Key Account Manager to drive business development with physicians and healthcare facilities, helping expand access to a diagnostic tool designed to help doctors avoid unnecessary prostate biopsies. This is a high-impact sales role within a growing CLIA certified diagnostics organization.
What you'll do
- Manage day-to-day sales operations within a defined geographic territory
- Apply scientific concepts effectively within the sales process
- Collaborate regularly with sales colleagues nationwide
- Provide accurate territory forecasts as needed
- Interface with Sales, Marketing, CLIA lab scientists, operations, and executive teams
- Respond promptly to inquiries from customers, patients, providers, and partners
- Identify and implement process improvements to enhance efficiency and customer experience
- Partner with lab operations on launches, conferences, and process improvements
- Handle Protected Health Information (PHI) in compliance with HIPAA requirements
- Complete HIPAA/PHI training upon hire
- Stay current on the company's diagnostic offerings and services
- Travel a minimum of 50% of the time
- Allocate approximately 90% of working time in the field
- Provide precise monthly forecasts broken down by physician
- Leverage company resources such as marketing materials, speaker programs, and regional trade shows to maximize results
- Maintain travel and expense budgets with accuracy and integrity
- Maintain high accountability for administrative tasks including CRM utilization and weekly reporting
- Comply with all applicable laws, regulations, and company codes of conduct
Required qualifications
- Bachelor's degree
- 5-10 years of experience selling into physician offices and healthcare networks
- Documented history of sales achievement
- Ability to build trusted relationships with senior-level healthcare professionals
- Exceptional communication and presentation skills, both written and verbal
- Ability to interact and negotiate with individuals at all organizational levels, from individual contributors to executives
- Experience with CRM systems and Microsoft Excel, PowerPoint, and Word
- Ability to travel up to 50% of the work week
- Ability to lift boxes and hand-deliver diagnostic kits to physician offices
- Strong analytical skills to assess performance trends and operational metrics
- Proven root-cause analysis and problem-solving abilities
- Background spanning clinical labs, marketing, and sales
- Experience handling PHI
Preferred qualifications
- Previous sales experience in Urology or Diagnostics strongly preferred
Compensation and benefits
- Competitive base salary and commission structure
- Extensive medical, dental, and vision coverage starting Day 1 for employees and their families
- 3% of base salary automatically contributed to employee 401(k) plans
- Career development through mentorship, training programs, and internal advancement opportunities
- Culture focused on empowerment, innovation, and collaboration
Why this role
This is an opportunity to drive sales for an innovative diagnostic test that can help physicians improve patient care, within a growing CLIA certified company that supports career development and offers a competitive compensation and benefits package.
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