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Location: Howell, MI | Schedule: Full-time, on-site, hours 8am to 4:30pm with afterhours rotation and unlimited overtime available | Compensation: $35-45/hr base ($35,000-$45,000 equivalent)

Overview

A long-standing, plumber-owned residential service company is adding a Residential Service Plumber to its team. This is a hands-on field role for a plumber who enjoys working independently in occupied homes, communicating directly with homeowners, and representing the business with integrity and professionalism.

What you'll do

• Diagnose and repair residential plumbing issues including leaks, clogs, fixture problems, water heaters, sump pumps, drain lines, water lines, and related systems
• Install, replace, and service fixtures, faucets, toilets, garbage disposals, water heaters, sump pumps, softeners, and other residential plumbing components
• Perform drain clearing, basic sewer/water line troubleshooting, and general residential service work
• Read work orders, assess job conditions, identify required materials, and complete assigned jobs efficiently and safely
• Communicate clearly with homeowners about findings, recommended repairs, pricing/options, and next steps
• Maintain a clean, organized work area and protect the customer's home while work is being performed
• Complete accurate documentation, service notes, photos, invoices, and job closeout information
• Follow all plumbing codes, company standards, safety procedures, and quality expectations
• Maintain tools, equipment, vehicle cleanliness, and inventory as assigned
• Work as part of a team while also being able to manage service calls independently
• Offer customers service options without hardcore sales tactics

Required qualifications

• Residential plumbing service experience required
• Strong troubleshooting skills across common residential plumbing systems
• Ability to communicate professionally with homeowners and team members
• Valid driver's license and clean/reliable driving record
• Ability to pass background check and any required employment screening
• Ability to lift, carry, kneel, crawl, work in tight spaces, and safely perform physical plumbing work
• Strong attention to detail and commitment to quality workmanship

Preferred qualifications

• Experience with water heaters, tankless systems, sump pumps, water treatment, drain cleaning, and sewer/water line repair
• Experience using tablets, service software, or digital invoicing/job documentation
• Backflow, boiler, gas piping, or additional trade certifications are a plus

Compensation and benefits

• Base pay range of $35-45/hr, equivalent to $35,000-$45,000
• Pay increase for on-call rotation
• % paid for service/product sales
• Strong benefits package
• PTO
• Weekly advanced training
• Inventory team and runners to stock trucks with parts and deliver parts/water heaters to job sites

Why this role

This is an opportunity to join a plumber and family owned company with a long history of quality work and strong employee and customer care, offering competitive pay, ongoing training, and support from an inventory team so you can focus on the job at hand.