Search Jobs
JD Functional Team lead – HR Payroll
All, Manufacturing
Charlotte, NC
Location: Charlotte, NC | Schedule: Full-time, on-site
Overview
An established organization is seeking an ERP Functional Team Lead to guide a team of functional specialists supporting JD Edwards and related ERP technologies across Human Resources and Payroll domains. This role blends hands-on functional expertise with people leadership to ensure stable operations, effective project delivery, and continuous improvement of business processes.
What you'll do
- Lead and develop a team of functional specialists supporting HR and Payroll systems
- Establish clear roles, responsibilities, and performance expectations aligned to organizational goals
- Provide coaching, feedback, and performance management to team members
- Oversee prioritization and assignment of support, enhancement, and project work
- Balance production support and project delivery to maintain service levels and commitments
- Act as escalation point for complex issues and coordinate cross-functional resolution
- Lead root cause analysis and ensure sustainable issue resolution
- Ensure adherence to governance, change control, and compliance requirements
- Support audit activities and enforce segregation of duties and control standards
- Build relationships with business stakeholders and manage vendor performance
- Provide oversight of functional deliverables and maintain accountability for outcomes
- Oversee day-to-day support for HR and Payroll systems including JD Edwards
- Ensure timely triage and resolution of issues, defects, and enhancements
- Serve as functional authority on system capabilities and business alignment
- Lead ERP initiatives across requirements, design, testing, and deployment
- Translate business needs into functional specifications and guide solutions
- Ensure proper testing, deployment, and production readiness
- Act as a liaison between HR/Payroll teams and IT
- Provide recommendations for system improvements and process optimization
- Identify opportunities to improve efficiency, data integrity, and system utilization
- Support ERP modernization and integration initiatives
- Maintain documentation of processes and system changes
- Support training for end users on system updates
Required qualifications
- Bachelor's degree or equivalent experience
- 8+ years ERP experience with HR/Payroll focus
- Experience with JD Edwards EnterpriseOne
- Experience leading teams or acting as a senior functional lead
- Strong functional knowledge of HR and Payroll processes
- ERP configuration, support, and implementation experience
- Strong problem-solving and communication skills
- Ability to manage multiple priorities
Preferred qualifications
- Experience with ERP integrations
- Knowledge of audit and compliance frameworks
- Experience with reporting or automation tools
Why this role
This is an opportunity to lead a functional team, combining hands-on ERP expertise with leadership responsibility to drive stable operations, effective delivery, and continuous improvement across HR and Payroll systems.
"*" indicates required fields